I got a voicemail from the surgeon's office this afternoon that my case had been denied by Cigna because they didn't have a letter from my PCP. What?? I didn't know that it had been submitted to the insurance company yet. I thought we were still waiting on the hospital tests.
So, good news = all ready to submit to the insurance.
Bad news = denied but for something really minor. The woman at the surgeon's office said she'd never seen this before and thought it was silly. Also, it had to have been denied super fast because I just called them yesterday to check to see if my test results were back.
Good news = get the letter to the insurance co., open an appeal, Please God let the appeal be approved and schedule the date!
Between this and my plans to start my "pre-op" changes on Tuesday, this is getting really real. Wahoo!!!
4 days ago